Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
Automotive Service Excellence
I've been taking my vehicles to Jon and his team for at least 5 years. The team always performs excellent research on providing the best deals, and even if you find something more comparable, they never hesitate to accommodate! Service is always fast! I've never been without my vehicle more than a day. I appreciate thier expertise and customer loyalty.
Fast service, fair price, and great work!
I've been taking my cars there for a long time and have always had a good experience and price.
The mechanics here are very efficient and customer oriented. I highly recommend them.
When I took the car in they were honest on the time it would take to look at it. They were busy, and that was a good sign. This auto repair was recommended by Independent Transmission, as the problem was the engine. Ended up being a quick fix and only $90. Am adding this repair shop to my list to go to first. Thank-you.
Let me tell you, Jon was just a godsend after a horrible experience I had with the dealership. Since Jon specializes in dealing with extended warranties on cars like mine, I didn't have to pay a cent. He handled all the paperwork from the warranty company and was able to do all the repairs in a timely manner.I will definitely come back here for any future car service, and will be recommending my friends and family to come here as well.